Terms of Use

Updated at: May 21, 2026

Rarity Labs, LLC ("Streaks," "we," "us," or "our") operates the Streaks mobile application (the "App"), the website at streaks-app.com (the "Website"), and all services provided through them — namely the purchase, sale, storage, and shipping of collectible trading cards and related goods (collectively, the "Services"). The App and Website together form the Streaks platform (the "Platform"). "You" and "your" refer to you, a user of the Platform.

THESE TERMS OF USE, TOGETHER WITH ANY ADDITIONAL TERMS POSTED ON THE PLATFORM, FORM A LEGALLY BINDING AGREEMENT BETWEEN STREAKS AND YOU (THE "AGREEMENT"). BY ACCESSING OR USING THE PLATFORM, YOU ACCEPT THIS AGREEMENT AND REPRESENT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO DO SO. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE PLATFORM.

PLEASE READ SECTION 13 CAREFULLY. IT CONTAINS A BINDING ARBITRATION AGREEMENT AND A CLASS-ACTION WAIVER THAT, WITH LIMITED EXCEPTIONS, REQUIRE YOU TO RESOLVE DISPUTES WITH US INDIVIDUALLY RATHER THAN IN COURT.

You acknowledge that you have read Section 6 (Responsible Purchasing) and agree to purchase responsibly and to seek assistance if you are unable to use the App responsibly.

1. Privacy

In using the Platform, you may submit information, including personal information, to Streaks. Our Privacy Policy explains how we treat that information. You agree that we may use and share it in accordance with the Privacy Policy and applicable law.

2. Accounts

2.1 Eligibility. To use the Platform you must register for an account (a "Streaks Account") and provide accurate information. You may maintain only one Streaks Account; creating more than one is grounds for termination of all of your accounts and forfeiture of all balances and inventory associated with them. You represent and warrant that: (a) you are at least eighteen (18) years old; (b) every payment method you use is issued to and owned by you; (c) you have not been banned by Streaks; (d) you have a personal United States telephone number; (e) you hold valid government-issued identification; and (f) your account is held by you as a natural person and not on behalf of any entity.

2.2 Identity Verification (KYC). We may verify your eligibility at any time. Before you can withdraw funds or request a shipment, you must complete identity verification ("KYC Verification"), which requires you to submit information such as your name, email, government-issued identification, and a live image of your face used to match that identification. We use Footprint to perform KYC Verification, and by accepting this Agreement you also agree to Footprint's Terms of Service. If you do not provide accurate information, or if we cannot verify it, we may suspend or terminate your account.

2.3 Eligible Locations. We may restrict the Services to locations where we believe they are permitted. You are responsible for knowing the laws that apply to you, and you agree not to use the Services where any part of them is prohibited.

2.4 Suspension and Deletion. You may delete your account at any time through the App or by emailing support@streaks-app.com. Before deletion, you are responsible for withdrawing all eligible funds and selling or shipping all inventory; any funds or cards remaining at the time of a deletion request are transferred to Streaks. You may also self-suspend your account, which is reversible and is not a permanent deletion.

2.5 Account Security. You are responsible for maintaining the confidentiality of your account and for all activity under it. Because the App may be accessible from an unlocked phone, you agree to secure your device and are responsible for transactions made by anyone who accesses the App through your device. Notify us immediately at support@streaks-app.com of any unauthorized use. Accounts may not be shared.

2.6 Authorization for Contact. By creating an account, you authorize us to contact you electronically — by phone, email, text message, or in-app notification — to confirm information, resolve support issues, provide account status, and otherwise administer this Agreement. You may withdraw this authorization by emailing support@streaks-app.com and discontinuing use of the Platform (except to withdraw funds), or by following the opt-out instructions in a given communication.

3. Use of the Platform

3.1 License. Subject to this Agreement, we grant you a limited, revocable, non-transferable, non-exclusive license to access and use the Platform for your own personal use. Any attempt to access the Platform's source code, back-end systems, or databases, or to manipulate the software to cheat or gain an unauthorized benefit, is grounds for immediate termination.

3.2 Acceptable Use. You shall not: (a) use the Platform for any purpose other than the Services; (b) use it for unapproved commercial purposes; (c) sell, transfer, or share your account; (d) defraud or mislead us or other users, or impersonate anyone; (e) reverse engineer, modify, or create derivative works of the Platform; (f) circumvent or interfere with security or access controls, or use bots, scrapers, or other automated means; (g) interfere with or place an undue burden on the Platform; (h) upload viruses or other harmful code; or (i) use the Platform in violation of any applicable law.

3.3 Modification. We may modify, suspend, or discontinue the Platform or any part of it at any time, with or without notice, and will not be liable to you for doing so.

3.4 Ownership. Except for information you submit, all intellectual property in the Platform, its trademarks, and its content is owned by Streaks or its licensors. No rights are transferred to you except the limited license above.

3.5 Third-Party Services. The Platform relies on third-party services that we do not control — including payment processors, identity-verification and banking providers, and shipping carriers. You must comply with the applicable terms of any such service, and we are not responsible for them or for transactions you process through them.

4. Packs, Cards, Storage, and Shipping

4.1 Pack Purchases. Streaks sells card "packs" in which the specific card you receive is determined at the time of opening from available inventory. Before purchase we make available information about the pack, which may include the type of cards, the price, and statistics such as the chance of receiving a card of a given rarity or Fair Market Value. All such statistics are accurate when shown but may change in real time based on available inventory, and outcomes between ranges are not equally likely. Pack purchases are final and non-refundable. When you open a pack, the resulting card is credited to your inventory, but title to the physical card does not pass to you unless and until a Sale (Section 4.5) is completed.

4.2 Inventory and Storage. Cards credited to your account appear in your inventory. You may hold a card in storage for a maximum of seven (7) days. When that period ends, the card is automatically sold back to Streaks for its Fair Market Value as determined at the time you received it. We may provide advance notice by push notification and may also text you about cards subject to repurchase; you agree to receive such notices. We may extend the deadline in our discretion, including while you complete KYC Verification.

4.3 Fair Market Value. We use a proprietary, real-time method to determine the "Fair Market Value" ("FMV") of cards — for displaying expected values before purchase, for any offer to buy a card back from you, and for valuing inventory in the event of loss. FMV may consider factors such as rarity, recent and comparable sales, grading and authentication status, condition, and general market dynamics. FMV may not match published market values, may change at any time, and is not guaranteed to remain stable.

4.4 Selling Cards Back to Streaks. Before a Sale is completed, we may offer to buy a card back from you. All such sales are final. When you sell a card back, your account is credited the card's FMV in the form of pack purchase credits (subject to Section 5). We are not obligated to offer to buy back any card or to keep any buyback offer open.

4.5 Shipping. You may request shipment of a card in your inventory to an address in the United States; we do not ship internationally. Before shipping you must have completed KYC Verification, must not be in violation of this Agreement, and must pay the shipping fee shown before you confirm plus any applicable sales tax, which are calculated and collected before shipment. You are responsible for providing a complete and accurate shipping address, and we are not responsible for items delivered to an address you provided. We ship on business days using a carrier we select, provide tracking when available, and use commercially reasonable efforts to ship promptly; if you do not receive a shipping notification within five (5) business days, contact support. For higher-value cards we may require, or offer you the option to add, shipping insurance, the cost of which is your responsibility. Title to the card passes to you, completing a "Sale," when the addressed package is accepted by the carrier. We are not liable for any package lost, delayed, or damaged in transit, and your sole remedy is any shipping insurance applicable to the shipment. You must report any shipping error or damage within ten (10) days of delivery, after which the shipment is deemed accepted. Once a card has shipped, the Sale is final and the card may not be returned, except as required by law.

4.6 Loss and Errors. If a card held by us is lost, stolen, or destroyed before a Sale, we will credit your account with its FMV at the time of loss; you bear the risk of any change in FMV. If a requested card is unavailable for shipment, we may, in our discretion, either credit you the FMV plus ten percent (10%) or ship a materially equivalent replacement.

4.7 Raw and Graded Cards. Unless a card is identified as graded (for example, displayed in a graded slab), it is sold as a "raw" / ungraded card. We strive to keep raw cards in good condition, but their condition is not guaranteed, and a raw card you ship is sold "as is." If you prefer not to take that risk, you may sell the card back to us at FMV when offered.

4.8 Entertainment Animations. Certain in-app animations and selectors (for example, an opening animation) are provided for entertainment only and do not affect which card you receive. The only inputs that affect a purchase are your selection of the pack and your purchase confirmation.

5. Wallet, Fees, and Withdrawals

5.1 Fees. We make commercially reasonable efforts to display applicable fees, including shipping fees, before you incur them. You may also be charged by third-party services. Our fees may change at any time.

5.2 Adding Funds. Funds you add to your account may be used only to purchase packs and cards. Such funds are non-refundable, non-transferable, and may not be withdrawn, except as required by law. You may add funds only after we have verified that you are located in the United States and you have accepted this Agreement. You must fund your account only with a payment method issued to and owned by you.

5.3 Withdrawals. Withdrawals are subject to the following: (a) you may withdraw only after passing KYC Verification, and you have no claim to any balance or inventory until you do; (b) you may withdraw only amounts you have received from selling cards back to us, and not funds you have added to your account; (c) the minimum withdrawal is $10, and we may limit withdrawals to $2,000 per day; (d) withdrawals are paid to an eligible destination you provide, such as a U.S. bank account, PayPal, or Venmo; (e) we may require tax documentation before processing a withdrawal where required by law; (f) you are solely responsible for any taxes on your purchases or proceeds; and (g) all withdrawals are final, and you bear the entire risk of providing correct destination information.

5.4 Refunds. Deposits and purchases are final. We will refund a purchase only where it resulted from our error, or where required by law. Refund requests for prepaid credits must be made within thirty (30) days of the transaction and may be honored where the transaction was fraudulent or duplicated (and the credits were unused), or in our discretion. Shipped physical cards are final and non-returnable as described in Section 4.5.

5.5 Promotions. We may offer promotional credits or bonuses. Unless stated otherwise, promotional credits are for purchases only, are non-withdrawable and non-transferable, and any unused promotional credits are forfeited upon a withdrawal. We may modify or end any promotion or rewards program at any time without notice.

6. Responsible Purchasing

The App involves spending real money on collectible cards whose value can change. You agree to purchase within your means and to use the App for entertainment and collecting, not as a source of income. If you find it difficult to use the App responsibly, you may self-suspend your account (Section 2.4) or contact us at support@streaks-app.com for assistance.

7. Anti-Money Laundering and Sanctions

You agree not to use the Platform to launder money or for any unlawful purpose. You represent that you are not located in a sanctioned jurisdiction and are not on any U.S. government sanctions or denied-party list, including the Specially Designated Nationals (SDN) list maintained by the Office of Foreign Assets Control (OFAC). If we determine that you have violated this Section, we may suspend or terminate your account, ban you from the Platform, take legal action, and you may forfeit your entire balance.

8. Indemnification

You agree to indemnify and hold harmless Streaks and its affiliates, and their respective officers, members, employees, agents, and contractors, from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of (a) your use or misuse of the Platform, (b) information you submit, (c) your violation of this Agreement, or (d) your violation of applicable law. We may assume the exclusive defense of any such matter at your expense, and you agree to cooperate.

9. Disclaimers

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, STREAKS DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THIS EXCLUSION MAY NOT APPLY TO YOU.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STREAKS AND ITS AFFILIATES AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE PLATFORM. IN NO EVENT WILL OUR TOTAL AGGREGATE LIABILITY EXCEED THE GREATER OF (A) THE AMOUNT OF FEES YOU PAID US UNDER THIS AGREEMENT, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU.

11. Term and Termination

This Agreement remains in effect until terminated. We may suspend or terminate your access to the Platform, or ban you, at any time and for any reason in our discretion. Upon termination, your right to use the Platform ends immediately, and termination may involve deletion of your data. We will have no liability to you for any termination.

12. Copyright Policy

We respect intellectual property and ask our users to do the same. If you believe content on the Platform infringes your copyright, send a written notice to support@streaks-app.com including: (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material and its location; (d) your contact information; (e) a statement that you have a good-faith belief the use is not authorized; and (f) a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act on the owner's behalf. Misrepresentations in a notice may result in liability.

13. Dispute Resolution

Please read this Section carefully. It requires you to arbitrate disputes with Streaks on an individual basis and limits how you can seek relief.

13.1 Governing Law. This Agreement and any dispute relating to it or the Platform are governed by the laws of the State of California, without regard to conflict-of-law rules, except that the Federal Arbitration Act (9 U.S.C. §§ 1–16) ("FAA") governs the interpretation and enforcement of this Section 13.

13.2 Informal Resolution. Before starting an arbitration or court proceeding, you and Streaks agree to try to resolve the dispute informally for sixty (60) days. To begin, send a written Notice of Dispute to support@streaks-app.com (or, to you, at the email associated with your account) describing the dispute, the relief sought, and your contact information.

13.3 Arbitration. If the dispute is not resolved within sixty (60) days, it will be resolved by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its consumer arbitration rules, rather than in court. The arbitration will be conducted by a single arbitrator, will apply California substantive law consistent with the FAA, and, unless the parties agree otherwise or the rules require otherwise, will take place in San Francisco, California, or remotely. For claims of $25,000 or less, you may elect to arbitrate in the county where you reside, in San Francisco County, by telephone or videoconference, or on written submissions only. The arbitrator may award any relief available in court, but only on an individual basis.

13.4 Class-Action and Jury-Trial Waiver. YOU AND STREAKS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU AND STREAKS EACH WAIVE THE RIGHT TO A JURY OR BENCH TRIAL IN COURT. If the class-action waiver is found unenforceable as to a particular claim, that claim shall be severed and may proceed in court under Section 13.7, while the remaining claims continue in arbitration.

13.5 Small-Claims Exception. Either party may instead bring an individual claim in small-claims court if it qualifies, after first completing the informal-resolution process in Section 13.2.

13.6 Confidentiality. The arbitration proceeding and its results shall be kept confidential, except as necessary to conduct the arbitration, to enforce or confirm an award, or as required by law.

13.7 Forum Selection. If a dispute is found ineligible for arbitration, or arbitration is otherwise unavailable, it shall be brought exclusively in the state or federal courts located in San Francisco County, California, and each party consents to the jurisdiction and venue of those courts.

13.8 Opt-Out of Future Changes. If we make a material change to this Section 13 while you are a user, you may reject the change by emailing support@streaks-app.com within thirty (30) days, in which case the prior version of this Section will apply. Rejecting a change does not terminate your account.

13.9 Survival. This Section 13 survives termination of this Agreement.

14. Electronic Notices

You consent to receive agreements, notices, disclosures, and other communications from us electronically — by email, in-app notification, or by posting on the Platform — and you agree that electronic communications satisfy any legal requirement that they be in writing. Your consent to electronic notices is separate from your marketing preferences, which are described in the Privacy Policy.

15. General

This Agreement is the entire agreement between you and us regarding the Platform. Our failure to enforce any provision is not a waiver. If any provision is held invalid, the remaining provisions remain in effect and the invalid provision will be enforced to the maximum extent permitted by law. You may not assign this Agreement without our consent; we may assign it freely. Section headings are for convenience only, and "including" means "including without limitation." We may modify this Agreement at any time by posting the updated terms, and your continued use of the Platform after the effective date constitutes acceptance.

16. Contact

Rarity Labs, LLC

ATTN: Legal — 2235 3rd Street STE E101, San Francisco, CA 94107

Email: support@streaks-app.com